How to use artelFood
Step by step: the product matrix, building an order by walking the storeroom, receiving with shortages and damage, price lists and the team. This is the app manual — with pictures, in full.
Kitchen purchasing matrix: what it is and how to build it
The matrix is the full list of what a kitchen buys: product, unit, storage area and supplier. Not a menu, not recipe cards. Without it an order is put together from memory.
The matrix in Excel: export it, edit it, upload it back
The matrix can be downloaded as a file, edited in bulk in Excel and uploaded back. That is how you switch fifty items to a new supplier, set storage areas after rearranging the store, and fix units of measure — in five minutes instead of half an hour of tapping.
Ordering from a supplier: build it walking the storeroom
An order made from memory always loses something. Here is a different way round: you walk your own shelves with a phone, and the app sorts what you picked by supplier and works out how far you are from each minimum.
Receiving goods in a kitchen: shortages, damage and claims
Anything not recorded during unloading becomes the kitchen's loss. Here are the three outcomes of receiving, and the confusion that matters most — why damaged goods are a claim against the supplier, not a write-off.
Food suppliers: how to choose, and why a shared base
A price on a list and a pleasant sales rep tell you nothing about a supplier. The one sign that cannot be faked is whether other kitchens keep coming back. Here is how you can see that in the shared database.
Supplier price lists and comparing them with your own prices
Ask a chef what a kilo of carrots costs and the answer will be approximate. How to see the price lists of suppliers across the city, and your own difference on every item.
Debts between venues: sugar, crates, gas cylinders
"Lend us two kilos of sugar" — a fortnight later nobody remembers who owes whom. How to make sure the record exists for both kitchens at once.
The kitchen team and working across several restaurants
One person builds the order, whoever is on shift receives the delivery. How access works, how invitation links work, and how to work in several venues at once.
The Telegram bot: orders, confirmations and reminders
Sending an order to a messenger is easy — the hard part is knowing whether the supplier saw it. How to have him confirm the day with one tap, and see it on your side straight away.
Getting started: sign up, add a restaurant, order
From signing up to your first order is about half an hour, and most of that goes into the product list. Three steps, in order.
Installing on a phone, and notifications
On a phone artelFood installs like an ordinary app: its own icon and a remembered sign-in. On an iPhone that is the only way notifications work.
The order thread: agreements don't get lost
A month later, a general chat with a supplier tells you nothing about what was agreed on a particular delivery. That is why every order has its own thread.
If something isn't working: support and a forgotten password
Where to write, what to attach, and how to reset a password. And why it's worth adding your email to your profile in advance.
The supplier account: signing in and filling in your card
Your side of the app: orders from restaurants, your price list, news and reminders. How to register, and why your order history is picked up by tax number.
Orders from restaurants: confirm, reschedule, name a time
What you can do with an order, why orders only come from kitchens that have confirmed you, and what the driver sees in the order breakdown.
A supplier price list: uploading, archive, telling the city
Your price list is seen by kitchens across the city, including ones you don't work with yet. How to upload it from a file, what to archive, and why updating a price list doesn't spam the feed.
News for the restaurants you work with: what to write about
A post is seen only by the kitchens that added you — which is why it gets read. What reads well, and what gets scrolled past.
Reminders from restaurants and the Telegram group
Delivery notes, crates, "add a cylinder to the next delivery" — the list is open to both sides. Why unfinished small things are what most often cost a supplier a customer.